Business Details

We have been in business since 1999, dedicating over two decades to helping organizations scale and multiply their missions. Our experienced team specializes in clarifying confusing messaging through the proven StoryBrand framework, effectively turning lost visitors into loyal customers. We understand that most marketing fails not from a lack of effort, but because the core message remains unclear to the target audience. To solve this, we provide strategic blueprints, professional website development, and compelling video production that actively drive real results. Our comprehensive growth stack ensures you can plan, produce, promote, and protect your business all under one reliable roof. By focusing on clarity and consistent identity, we build the foundational trust necessary to increase your qualified leads and close more business.

We have successfully served over one thousand clients across diverse industries, ranging from healthcare and automotive to construction and education. Our commitment to professional standards is reflected in our five-star rating and our repeated recognition as an Inc. 5000 winner. We do not just build websites; we create strategic assets designed to convert traffic into tangible revenue. Through ongoing hosting, maintenance, and compliance monitoring, we keep your digital investment entirely safe. We pride ourselves on delivering a predictable, stress-free process that begins with a simple discovery call. Ultimately, our goal is to function as a seamless extension of your marketing team, providing the strategy needed for sustainable growth.

Highlights and features

We have been in business since 1999.
We have successfully served over 1000 clients.
We are a recognized StoryBrand Certified Agency.
We are a two-time Inc. 5000 winner.
We maintain a consistent five-star client rating.

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Services

StoryBrand Blueprint

This framework clarifies your messaging to turn confused browsers into paying customers. It is designed for businesses struggling to explain their value quickly. Clients benefit from a consistent identity that builds trust and increases qualified leads.

Website Development

This service provides professional websites designed to convert visitors into customers. It targets organizations whose current sites fail to generate calls or sales. Clients receive a custom platform that effectively transforms traffic into revenue.

Video Production

This service creates professional videos to tell your brand story compellingly. It serves businesses needing engaging content for their target audiences. Clients benefit from high-quality visual assets that enhance marketing strategies.

SEO Services

This service optimizes your online presence to ensure you get found by potential customers. It targets companies spending money on ads without seeing results. Clients benefit from increased visibility and sustainable organic traffic growth.

Managed Hosting

This service provides ongoing hosting and maintenance to keep your website secure. It is designed for businesses needing reliable technical support. Clients benefit from continuous security monitoring and ADA compliance protection.

Videos

Reviews (7)

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Erin Pate

Jan 20, 2022 Report

I cannot say enough great things about Business Builders. I had a negative experience with my first website developer and immediately went on the hunt for a full-service reputable marketing agency. I found BB through another company's site that I was immediately was drawn to in terms of layout and overall messaging. Working with them was fantastic from start to finish. I made the investment and they exceeded my expectations. I could not be happier with my new website and would highly recommend using them if you are seeking a similar service!

Joel Deis

Dec 29, 2021 Report

I'm blown away by how much better our website is than it used to be (low bar but still)! The team did a great job keeping us in the loop through the process without asking for too much of our time. Looking forward to our continued relationship with website updates and the development of our new web app!

Mark Downing

Dec 27, 2020 Report

This is our third website launch in the last 15 years. The Design Extensions team were great to work with. We are very pleased with our new site. We have received positive feedback from our customers.

Erin Bailey

Nov 14, 2020 Report

Jay Owen and his team at Design Extension are leading the way with their creative, innovative and professional marketing plans! Everyone I have met at DE is passionate about their profession and giving customers the detailed attention they need. They operate with integrity and enthusiasm, and it shows in their work.

Jay O.

Jun 23, 2019 Report

Thankful for 20 years in business serving those in St. Augustine and around the United States helping people grow their business.

Megan Reed

May 16, 2019 Report

It was a pleasure working with Design Extensions on our website redesign. Tyler was timely, organized, buttoned up, communicative and had great follow through. He walked us through our questions and always searched for resolutions rather than shutting down ideas. Our original site was complex and had a great deal of content but the team's process made for a seamless transition. They stayed in close touch during and after the launch to ensure there were no issues.

Kelly Green

Nov 10, 2018 Report

Jay, I just wanted you to know that I submitted a normal service ticket to your support team and wasn't expecting any over the top attention or service because it was such a small thing. But Hannah went above and beyond to be so professional and helpful to me. Her style is impeccable and so friendly and helpful. She is awesome. Your team is awesome. Great culture starts at the top. My hats off to you for the culture and work ethic you are bringing to a younger generation of folks. They will long benefit from their time with you! Every company should treat their employees and clients this way. The world would be better place! Way to go! Kelly Green