Business Details
We established Parachuting Penguins in 2003 with a mission to create a center for professional design file handling. Over the years, we expanded our offerings to include presentations, foam-core boards, and packaging mockups as client needs evolved. Our team recognized early the demand for sample handling services for non-local clients and adapted swiftly to provide logistical support. As the retail industry shifted, we continuously refined our products and services to meet the requirements of big-box businesses. In 2019, the COVID-19 pandemic prompted us to innovate our processes and launch a modernized website to better serve clients. Our commitment to quality, competitive pricing, and exceptional service has remained unwavering since our founding.
We take pride in blending modern technology with old-fashioned customer service, ensuring reliability and precision. Our name, inspired by founder David Routons sense of humor, reflects our approachable yet professional brand identity. Despite occasional misunderstandings about our services, we maintain transparency and clarity in all client interactions. We are deeply rooted in Bentonville, Arkansas, and dedicated to supporting both local and remote vendors with tailored solutions. Our teams expertise and responsiveness have earned consistent praise from clients across the industry.
We take pride in blending modern technology with old-fashioned customer service, ensuring reliability and precision. Our name, inspired by founder David Routons sense of humor, reflects our approachable yet professional brand identity. Despite occasional misunderstandings about our services, we maintain transparency and clarity in all client interactions. We are deeply rooted in Bentonville, Arkansas, and dedicated to supporting both local and remote vendors with tailored solutions. Our teams expertise and responsiveness have earned consistent praise from clients across the industry.
Highlights and features
- We have provided specialized services to the retail industry since 2003.
- We adapted to COVID-19 challenges by modernizing our operations and website.
- We offer full transparency in our processes and guaranteed delivery timelines.
- We maintain state-of-the-art facilities to ensure precision in every project.
- We prioritize client satisfaction through personalized, responsive support.
Services
Sample Handling
We provide end-to-end sample handling services for vendors and businesses unable to manage logistics locally. This service targets remote clients requiring secure storage, organization, and timely distribution of product and packaging samples. Our system ensures samples reach destinations efficiently, reducing delays and enhancing client operational flexibility.
Printing Services
Our printing services deliver high-quality outputs for presentations, marketing materials, and retail displays. Designed for vendors and businesses with strict deadlines, we utilize advanced technology to ensure precision and consistency. Clients benefit from rapid turnaround times without compromising on print clarity or durability.
Packaging Prototypes
We create detailed packaging mockups and prototypes to help clients test designs before mass production. This service caters to businesses needing accurate, scalable models for retail approval processes. Our prototypes ensure compliance with industry standards while minimizing costly errors during product launches.
Foam-Core Boards
We produce durable foam-core boards for presentations, displays, and promotional materials. These boards are tailored for vendors requiring lightweight yet sturdy solutions for retail pitches or exhibitions. Our precision cutting and finishing techniques guarantee professional, attention-grabbing results every time.
Reviews (5)
Kelli Sorrentino
Sep 17, 2021
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Penguins are the best! What a great service to have so close to WMHQ to really go the extra mile to help you with your samples and whatever you may need especially when you are a vendor that is located a thousand miles away. Penguins are always professional, courteous, FAST, thorough.and very patient with the details of every request we give them and they ALWAYS deliver. We have been using them for at least 5 years now!
Walter Taffarello
Nov 29, 2018
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Absolutely great. In the last 3 years they helped me so many times with Walmart and Sam's deck, mock-ups and shipments. Great local store!
Keith S.
Jun 14, 2018
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What I experienced was very poor service, lack of follow up, and inexperienced staff. Would not recommend.
Danny D.
Dec 10, 2017
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I have been using the Penguins for 8 years and I can't compliment them enough for their exceptional service. I wish all my vendors were like that.
Tina D.
Aug 10, 2012
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I was in town for business and needed a few copies printed and my hotel's printer was on the fritz. The woman at the front desk recommended this company and I couldn't be happier with their service. Top notch to say the least! Open until midnight and their website is easy to navigate and load the file and instructions you need for your project. They also called after I set up my order online to confirm a few questions and the next morning the presentations were ready to pick up and I was in and out in less than five minutes. This was a great experience and their prices are extremely competitive when compared to other options in the area.
