Business Details
21 Years
experience
Award-Winning Web Design & Digital Strategy Agency
ERI Design is a digital strategy, design, and development agency founded in 2005 with a mission to advance institutional missions through innovative digital experiences. Our signature RDS Method (Research, Discovery, Strategy) ensures every project begins with data-driven insights and stakeholder engagement. We specialize in serving higher education, healthcare, and nonprofit sectors, combining human-centered design with cutting-edge technology.Our team of strategists, designers, and developers delivers award-winning websites, AI-powered tools, and accessible digital platforms that drive engagement and measurable results. With offices in Worcester, MA, and Portland, ME, we prioritize transparent communication, technical excellence, and long-term partnerships. Our commitment to accessibility and future-ready solutions positions clients for success in an evolving digital landscape.
Services
Web Design
AI Solutions
Content Strategy
Digital Marketing
Website Maintenance
Accessibility Consulting
CRM Integration
SEO Optimization
Video Production
UX/UI Design
Details
- Year established: 2005
Highlights and features
- We implement a patented RDS Methodology for research-informed strategy
- Our team has 20+ years of combined experience in higher education marketing
- We guarantee WCAG 2.2 and ADA-compliant accessible design
- We provide 24/7 personalized customer support for website maintenance
- Our work has won multiple website design awards for outstanding results
What people say
Award-winning website
Exceeded expectations
Rock solid technical expertise
On time, on budget
Sophisticated understanding
Services
Web Design
We create custom websites combining strategic research with innovative design. Our mobile-first, accessible platforms enhance user experience while aligning with institutional goals. Services include UX/UI design, responsive prototyping, and brand identity systems that maintain consistency across digital touchpoints. Our solutions integrate seamlessly with CMS platforms like WordPress and Drupal.
AI Solutions
Our AI implementations focus on practical applications that improve efficiency and user engagement. We develop intelligent search systems, chatbots, and predictive analytics tools that work seamlessly with existing digital infrastructure. All solutions follow ethical guidelines and undergo rigorous testing to ensure they deliver measurable improvements without compromising user experience.
Content Strategy
We develop comprehensive content strategies that enhance brand voice and improve engagement. Our services include content audits, SEO optimization, and creation of story-driven campaigns. We ensure all content aligns with institutional messaging while meeting accessibility standards and performing well in both traditional and AI-powered search environments.
Accessibility Consulting
Our accessibility experts implement WCAG 2.2-compliant solutions across all digital platforms. Services include accessibility audits, staff training, and ongoing monitoring. We integrate accessibility considerations into every project phase, ensuring digital experiences are inclusive for users with diverse abilities while maintaining aesthetic quality.
Digital Marketing
We create data-driven marketing campaigns that boost visibility and engagement. Our services include SEO optimization, social media strategy, and email marketing automation. We focus on measurable outcomes through analytics-driven adjustments, ensuring marketing efforts align with institutional goals while maintaining brand consistency across all digital channels.
People
Erjon Metohu
President & Chief Creative Officer
Erjon founded ERI in 2005 and has led its growth into a nationally recognized agency. With expertise in web design and application development, he oversees creative strategy while maintaining technical excellence. He enjoys snowboarding and exploring new destinations.
Raffi DerSimonian
VP & Chief Strategy Officer
Raffi specializes in strategic initiatives for academic institutions, with experience at Harvard Business School and Worcester State University. He leads research-driven strategies that align institutional goals with digital solutions. He enjoys outdoor adventures and Portland's cultural scene.
Edwin Cromley
Head of Development
Edwin brings technical expertise in systems engineering and WordPress development. He contributes to open-source projects like Gutenberg Editor while leading complex technical implementations. He enjoys extreme hiking adventures in remote locations.
Christine Serdjenian Yearwood
Chief Accessibility Strategist
Christine champions inclusivity as our accessibility expert, combining experience from the NYC Department of Education and Harvard University. She leads initiatives making digital environments accessible for diverse users while maintaining design excellence.
Jackie Ose
Slate Solutions Architect
Jackie specializes in Slate CRM implementations for higher education. She leads data integrations and process optimizations that enhance enrollment management systems while providing strategic training for institutional teams.
Questions
What industries does ERI Design specialize in?
ERI primarily serves higher education institutions, healthcare organizations, and nonprofits, creating mission-driven digital solutions tailored to these sectors.
Do you offer AI integration services?
Yes, we implement AI-powered search tools, chatbots, and predictive analytics while maintaining ethical, human-centered design principles.
Can you handle complex website redesigns?
Our team specializes in transforming complex institutional websites with mobile-first, accessible designs that improve user experience and engagement.
Do you provide ongoing website support?
Yes, we offer comprehensive maintenance packages including security updates, content management, and performance optimization for WordPress and Drupal sites.
Are your websites ADA compliant?
All our websites meet WCAG 2.2 standards with proactive accessibility monitoring and remediation included in our development process.
Reviews (7)
Katie Miller
Mar 28, 2020
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Eri Design was so great to work with! All members of the team were super helpful, knowledgeable and on top of the whole project at all times. We love the website end result so much!
David Carlson
May 05, 2019
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The Eri Design team went above and beyond to ensure our website was the best it could be. We could not be more pleased with our website results and Eri Design's ongoing service. We highly recommend them.
John Spalding
May 02, 2019
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We worked with Eri Design on a major web and brand redesign project, and I highly recommend them without hesitation. They are very talented, thorough, and professional--full of creative ideas and timely in execution. They came up with exactly the design concept we were looking for, producing a website far more appealing, user-friendly and secure than our previous site. Eri is great to work with, and we expanded the range of projects we originally planned to do with them, including new enewsletter template designs. Next up for us with Eri is Phase Two of our web development. Can't wait!
Casey Oakes
Feb 15, 2019
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ERI has been a wonderful partner for our organization. Their work building a new website for us at the Bowdoin International Music Festival resulted in growth across the organization, including but not limited to increased student applications and ticket sales. We took a big risk going with an out-of-state company we had no prior experience with but it paid off brilliantly. I hope I'll have the chance to continue working with ERI for years to come.
Ryan
Mar 29, 2018
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Working with Eri Design on our website was a great experience, they were very involved in helping us make design decisions for best way to display information for our website. Since our website update we've received numerous complements on our website, and now have a great way to list information to customers to generate new business. Making any updates/changes to the website has also been fast and easy. Would highly recommend working with Eri Design for your website development.
Brett Sullivan
May 31, 2016
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I've worled with Eri and his team on a number of projects (websites, logos etc) over the last 6 years. EriDesign is a company of dedicated developers and designers that are knowledgable in a wide array of areas (SEO, new trends) and is literally an award winning company. If Becker College trusts them with their site there's not much more to say about the level of dedication, quality and professionalism they bring to the field of design.
Alban Gega
May 29, 2014
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Had a great experience with Eri Design. Few meetings with Erjon and got things nailed down. The website looks great and absolutely professional. I would recommend Eri Design to anyone I know.
